When you install our Games and Apps, we may collect and record information to enhance the experience and benefits of using our Services. Seran Gaming may collect personal and non-personal information when you use the Service. This can include instances such as:
• By using Seran Gaming’s Mobile Apps or visiting our Website/s,
• Registration for Services, Contests, Promotion/s and Special Events;
• Accessing Services using a Third Party ID, such as Social Referred to as Networking Sites or Gaming Services;
• Purchasing a Product or Services through Seran Gaming’s online store or within the App (or "In-App Purchase");
• Using “Tell a Friend,” "Email this Page," “Share this Code” or other similar features;
• Requesting Technical Support; and Otherwise through use of Seran Gaming Services where personal data is required for use and/or participation.
• The data we collect on you may include, but is not limited to: email address, device ID, IP- address, User names and passwords. We may supplement your data with data received from third parties in connection with demographic, advertisement, market and other analytics surveys or services. Any information collected will only be used to enhance your Gameplay experience and will never be misused in any manner.
• We may also obtain information from other sources and combine that with information we collect through the App. For example, if you log into the App using a Third-Party site or platform such as Facebook, we may access information about you from that site or platform, such as your screen name, profile information and friend lists, in accordance with the authorization procedures determined by such third party site or platform. We may also collect information from app stores when you download or update one of our applications.
• If you log into the App using a Third-Party site or platform, you represent and warrant that (i) your access and use of such features in connection with the App will comply with the applicable terms and policies of such site or platform; and (ii) that you are at least 13 years of age.
• Personal Information is generally termed to be information that specifically identifies an individual, including, but not limited to, an individual’s name, phone number, credit card or other billing information, email address and home address. We do not collect any information pertaining to a person’s credit card or other billing information. If any of this information is shared through Google Play / Third Party Payment Gateways during purchases, it is stored and secured by Google / Third Party Payment Gateways. We only receive the Order ID or Transaction ID and the Receipt Data, which we store as a record of the transaction on our end.
• We do collect personal public information from Users such as their Username, profile pic, location, as well as their Facebook name, profile pic, User ID, etc. However, this information is only used to personalize the Game for the User, and is not intended to be used in any other way. This information is only collected if Users voluntarily submit such information through our Services. Users can always refuse to supply personal information. In said case, Users should avoid using social network features such as logging in with Facebook and using Sharing and Friend invite requests.
• We may collect non-personal identification information about Users whenever they interact with our Services. Said information includes —but is not limited to— data such as device type, brand and model, IP address, Device ID, MAC address, installed software, application usage data, hardware type, Operating System information, browser information, unique identifiers in browser cookies, Flash cookies, and HTML5 local storage, Internet and on-line usage information, in-Game information, location and country, and whether you are using a point package.
• This information is only collected to provide and maintain the Service and the Game experience as well as to help improve the Gameplay for the User, as well as for advertising and analytics purposes. Our processing for the above purposes is necessary for the performance of a contract to which you are party in order to support the operation of the Service, facilitate the delivery of requested products and services and enable maintenance and update of the Apps.
• This information also helps us deliver and support our Products and respond to your requests for assistance. We also collect this information to improve our understanding of how our Users use our Products. We do not use this information for any purpose other than to provide the Services, make sure it is available to you when you use our Products and improve our algorithms underlying our Products.
• The Service can offer several integrations with sharing services and other tools (like Google +1 button, Facebook Like button, among others), that can be used to share information and take actions while interacting with our Service. Also we may integrate Social Media Services in our Games competitive services for sharing Scores and Achievement between Players, like Google Play, Games Services or others. The use of these services and tools is a free choice of each User. It's not mandatory to use these services. The social media features that each User agree to use enables the sharing of information with other contacts or the general public, depending on the configuration options the entity provides. For more information about the purpose and scope of data collection and processing in connection with social media sharing features, please visit the privacy policies of the entities that provide these features.
• If you use one of our applications and connect to your Facebook or other Social Media account within such application, you will be providing us with basic account information i.e., User ID, name, email, gender, birthday, current city, profile picture URL and the User IDs of your friends who have also connected with our applications. In addition, we will cache data that we receive from the Facebook or other Social Media APIs to improve our User experience.
• This information is used solely to connect to the Social Media and allow Users to display their data on the Game accounts as their Username, etc. This also allows Users to complete their actions such as send/receive request to/from their friends, connect and play with their friends, share information on their walls or timelines, etc.
• This information is voluntarily provided by the User when they connect the app to their social media accounts. If you do not want to share this data with us, please refrain from connecting the app with your social media accounts and the same will be your responsibility to do so. If you want us to delete the data we have received from your accounts, please contact our support team us for the same.
We may use information about you for various purposes, including to:
• Provide, maintain and improve the App;
• Develop new Apps, sites and services;
• Provide and deliver the products and services you request and send you related information;
• Send you technical notices, updates, security alerts and support and administrative messages;
• Provide news and information about the App that we think will be of interest to you;
• Personalize and improve the App and provide tailored content and features;
• Monitor and analyze trends, usage and activities in connection with the App;
• Link or combine with information we get from others to help understand your needs and provide you with better service; and
• Carry out any other purpose for which the information was collected.
• Seran Gaming will store your personal data for as long as necessary in order to provide you with the App or otherwise fulfill the purpose/s as described above. The information will be stored further if it is required in order to establish, exercise or defend a legal claim or to comply with applicable law, including accounting rules.
• Your personal data are deleted or anonymized as soon as it no longer serves one of the above mentioned purposes and in any event no later than three (3) years after you have ceased interaction with Seran Gaming.
• Note that Seran Gaming Pvt. Ltd. is not liable for reparation of any damages caused by intentional or accidental share of data like personal mobile number, email, or social media accounts by self or other Users on the Apps. Seran Gaming never discloses personal data of its fellow players to other players, nor your data can be obtained or scraped through the Game Apps. Seran Gaming also is not responsible for any data acquisition by any User from the social media accounts of the respective Seran Gaming app User.
• We encourage Users to secure their identity and not to share the above mentioned personal data with online Users to maintain the privacy of their data.
Subject to your compliance with Terms of Service, Seran Gaming Pvt. Ltd. grants you a revocable, Non-Exclusive Limited Use License to access Bigshot App on following condit ions:
1) Downloading Bigshot is free. This gives you Non-Exclusive Limited Use License to play the Game & the same is Non-Transferable.
2) You agree to use the Service for your own Entertainment & solely for Non-Commercial purposes.
3) Bigshot gives free Coins to begin with the Game & also gives Coins regularly via In-App Promotions. You can also buy Coins as In-App Purchase. You can keep on playing the Game as long as you do not lose all your Coins.
4) You play Bigshot to win Coins, which is virtual currency or virtual money. The Coins that you buy and the Coins that you win or lose, have no value in the Real Currency Money. At times you may “earn” or “buy or purchase” Virtual Currency and Virtual In-Game items. All Coins that you buy and the Coins that you win or lose are Non-Redeemable in any form except to Play Games on the Bigshot App. Even if you want to discontinue with the Game, the Coins remaining with you have No Value in Real Currency Money & are not Transferable.
5) The Virtual Currency and Virtual In-Game items do not refer/translate to any credit balance of Real Currency/Money or its equivalent.
6) By accepting to use Bigshot Game application, you fully understand and agree that you can lose Coins due to many other factors besides losing while playing the Game. Some of the reasons are client’s data connection, Internet connection, improper behaviour of the client (Game app), Bigshot server problem, sudden increase in traffic, someone else using your account or your account is hacked and many more. Seran Gaming is not liable for any loss of Coins due to functioning as well as malfunctioning of its severs and software. You accept and agree to play Bigshot only for fun and entertainment and Seran Gaming is not liable for any damage or loss or what so ever.
7) If Seran Gaming believes that a User has acquired Coins from unauthorized sources and from sources that violate the terms of the service, it has right to take away all or a part of the total Coins with the User.
8) Seran Gaming reserves the right to revoke Grant of License to Use the Service and terminate the Account of any User without giving any reason.
The following restrictions apply to use of the service:
• You shall use your account only for non-commercial entertainment purposes. You shall not use the service for any other purpose.
• You shall not use your account for any illegal activity.
• You shall not use your account to transmit repetitive messages (spam), junk e-mail, advertise and solicit.
• You shall not post any objectionable and offensive information including but not limited to abusive, threatening, racial, sexual, or obscene.
• You will not use your account to cheat or hack the Game by any means.
• You shall not sublicense, lease, trade, gift, sell or otherwise transfer your account or associated virtual items partly or fully to anyone without written permission from Seran Gaming.
• You shall not buy or purchase Coins and virtual items from any unauthorized source.
• You shall not use any of the services or create an account or use an account if you have been removed or banned from using the service.
We may disclose the personal information we hold about you in the following circumstances:
• If we are required or authorized to disclose by law or by a law enforcement agency;
• To our business partners in the course of providing our Products and Services to you, or generally in the conduct of our business. This may include organizations that provide services to us, such as payment processors or hosting services
• To avoid, lessen or prevent a serious emergency or crime. If we use or disclose personal information about you in those circumstances we will make a written record of such use or disclosure.
While our Products and Services may be played and/or visited by children, we do not knowingly collect or process any Personal Information from children under the age of 13 and hereby specifically prohibit any User under the age of 13 from providing us with any Personal Information. If you are a parent of a child under 13 years of age and you believe your child has provided us with Personal Information, please contact us and we will delete the information from our system.
• Some of Services offer In-App Purchase/s for certain features or items, such as Coins against Real Money to be paid by the User via Google Play / Third Party Payment Gateways. Coins are necessary to Play Games and Win or effectively use the App. There is no cap on the number of In-App Purchases you can make and you acknowledge and agree that you are fully responsible for managing your In-App Purchases and the amount you spend on In-App Purchases within our App. If you do not want to make In-App Purchases, please refrain from using these options and consider disabling them on your device.
• Making an In-App Purchase may require you to share personal identification information with us. If any private information is shared through Google Play / Third Party Payment Gateways during purchases, it is stored and secured by Google Play / Third Party Payment Gateways respectively. We only receive the Order ID or Transaction ID and the Receipt Data, which we store as a record of the transaction on our end. Same applies for transactions on Apple ID.
• It should also be noted that the purchase of these features and in-Game currency, such as virtual Coins, badges, points, etc. last only for the duration of the app or Game. If you choose to uninstall the Game or app, these features and Coins will cease to exist, and are not Transferable/Redeemable in any form and subsequently cannot be exchanged into Real Currency Money or Refunded. You understand and agree that you do not Own these Virtual Items in any form, but have only acquired a Limited License to use Virtual Items according to the specific Game’s Gameplay.
All In-App Purchases are Non-Refundable/Non-Transferable/Non-Redeemable in any Form. Seran Gaming follows No-Refund Policy for all In-App Purchases.
• We reserve the right to use and disclose the collected, non-personal data for purposes of advertising by us or our partners and contractors. We may employ third parties for ad serving technologies who may use certain methods to collect information as a result of ad serving through Services.
• We and these entities may use various identifiers to collect information about your use of the App, including but not limited to your IP address, MAC address, device identifiers, software and hardware information, time zone and usage information.
• This information may be used by us and others to, among other things, determine the popularity of certain content, deliver contextual advertising and content and better understand your activity on the App.
• Third-Party ad serving technologies are integrated into the App, so if you do not want to be subject to these technologies, please do not use or access the App.
• We reserve the right to use and disclose the collected, non-personal data for the purpose of analytic services by us or our partners and contractors. We may employ third parties to provide analytics services for us. We and these entities may use certain methods to collect information in order to provide analytics.
• The information collected may include your use of the App, including your, device type, brand and model, IP address, device identifiers, such as Device ID, MAC address, installed software, application usage data, hardware type, Operating System information, browser information, Internet and on-line usage information, in-Game information, geo-location, country, time zone and usage information.
• This information may be used by us and others to, among other things, determine the popularity of certain content, deliver contextual advertising and content and better understand your activity on the App.
• Third-Party analytics technologies are integrated into the App, so if you do not want to be subject to these technologies, do not use or access the App.
You consent to Seran Gaming sending push notifications or alerts on your mobile device to provide app- related information, service updates, promotional communications and other related messages. You can deactivate these notifications by changing your notification settings on your device.
We follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in our possession. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent Third-Party “hackers” from illegally obtaining access to this information. We do not warrant or represent that your Account or any of Your Information will be protected against, loss, misuse, or alteration by third parties. However, in case of such a scenario, we will notify you as soon as we know, and no later than 72 hours since such an event.
If you wish to use any of the rights described below, you may contact us at any time by emailing us at firstname.lastname@example.org We process and answer your requests without undue delay and in any event within one month of our receipt of the request unless a longer period is required due to the complexity of the request. In this case, our response time can be up to three months in total as permitted by the GDPR.
You have the right to request access into the data that we are processing on you, including information about:
• The purposes of the processing
• The categories of personal data concerned
• The recipients or categories of recipient to whom the personal data have been or will be disclosed
• The envisaged period for which the personal data will be stored
• Furthermore, you have the right to obtain a copy of the personal data undergoing processing. Please
note that the access may be restricted in case of intellectual property or trade secrets.
• You have the right to object to our processing of your personal data on grounds relating to your particular situation when the data are processed based on the balancing-of interest rule of the GDPR. In this case, we will cease the processing unless there are compelling legitimate grounds for the processing which override your interests, rights and freedoms or if the processing is necessary for the establishment, exercise or defence of legal claims.
• You have the right to object to our processing of your personal data for direct marketing purposes at any time. We will cease the processing of your personal data for this purpose after the objection. Please note that if you exercise this right, your User license to use the App will cease automatically.
You have the right to have inaccurate personal data rectified. Furthermore, you have the right to have your personal data erased where one of the following grounds applies:
• The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
• If you have withdrawn your consent and there are no other legal grounds for the processing.
• If you have objected to the processing and there are no overriding legitimate grounds for the processing.
• The personal data have to be erased for compliance with a legal obligation in Union or Member State law.
• The personal data have been unlawfully processed or the personal data have been collected in relation to the offer of information society services
• Please note that your right to erasure may be limited if the data are necessary for compliance with a legal obligation or for the establishment, exercise or defence of legal claims.
You have the right to obtain restriction of processing in certain circumstances. If you have the right to restriction, we will only process your data with your consent or for the establishment, exercise or defense of a legal claim or to protect a person or important grounds of public interest.
• If we have asked for your consent to our processing of your data, you have the right to withdraw your consent at any time.
• If you withdraw your consent, we will cease processing of the data for which you have withdrawn consent, unless we have a legal obligation to keep some or parts of your data.
• Please note that if you withdraw your consent, your User license to use the App will cease automatically.
• The withdrawal of your consent does not affect the lawfulness of processing based on your consent before its withdrawal.
You have the right to receive the personal data you have provided us with which we process in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller if the processing is based on consent or contract performance.